The 24/7 AI assistant for your HOA and residents
Instantly answer questions, reduce support tickets, and make community information easy to access.
Features
Built for HOA Board Members
Reduce repetitive inquiries and empower residents with instant, accurate answers.
AI-Powered Q&A
Residents get instant answers about rules, regulations, and community policies—24/7.
Document Intelligence
Upload CC&Rs, bylaws, and meeting minutes. The AI learns and references them instantly.
Save Hours Weekly
Automate responses to common questions and focus on what matters most.
Accurate & Consistent
Responses are grounded in your official documents—no hallucinations or guesswork.
What the AI Assistant Can Do
See It In Action
A Simpler Way to Manage Your Community
An intuitive interface that makes finding answers and managing information effortless.
Community Assistant
Always here to help
Ask Anything, Get Answers Instantly
Ask questions in plain English and get accurate answers — whether it's about your community's rules and documents, or discovering restaurants, parks, and activities in your local area. Your AI assistant knows your neighborhood inside and out.
Share Knowledge Across Your Community
Found a helpful answer? Share it instantly with your neighbors. One click generates a shareable link that any resident in your community can access — keeping everyone informed without repeating the same questions.
Question
Can I install a fence in my backyard?
Answer
Yes, fences up to 6 feet are permitted in rear yards with prior architectural review approval. Submit your request at least 30 days before installation.[1][2]
Sarah opened your shared answer
Just now
Exterior modifications require Architectural Committee approval at least 30 days before…
All exterior paint colors must be selected from the pre-approved palette listed in…
Motion approved: updated exterior modification process to include digital submissions…
Your Community's Knowledge, Always at Your Fingertips
Every document, rule, and decision — organized, indexed, and instantly accessible. Upload once and your entire community library becomes a searchable knowledge base that's available 24/7.
A Dashboard Built for Community Leaders
Everything your board and management team needs in one place. See what residents are asking about, track upcoming deadlines, and stay on top of community activity — without digging through email.
12 questions answered this week
Just now
New announcement: Spring cleanup day
2h ago
Trending: guest parking policy
5h ago
Knowledge Sources
Trained on Your Community's Data
Curious how our AI learns your community?
From document ingestion to semantic search to continuous learning — discover the technology that makes Melo different.
Discover Our AI TechnologySurvey Insights
The Problems Homeowners Face Today
Real feedback from community members reveals the challenges with finding HOA information.
1.8/5
Avg. Satisfaction
with current systems
69%
Struggle
finding documents
100%
Would Use
a single info source
94%
Interested
in AI-powered help
Finding Answers is Hard
What makes it difficult to find HOA information?
Most Common Questions
What homeowners ask about most often
"If there were one place you could go to ask questions and get clear answers..."
100% of homeowners said they would likely use it.
For Homeowners
Get Answers in Seconds, Not Days
Your personal AI assistant that knows everything about your community—available whenever you need it.
Ask Any Question
Type your question in plain language and get clear, accurate answers instantly.
"Can I install solar panels on my roof?"
Find Rules Quickly
Stop digging through PDFs. The AI knows your CC&Rs, bylaws, and policies inside and out.
"What are the quiet hours?"
Understand Documents
Get plain-English explanations of complex legal language and policy details.
"Explain the fence height requirements"
Stay Informed
Learn about upcoming meetings, deadlines, and community events.
"When is the next board meeting?"
Know Your Rights
Understand what you can and can't do, and what the HOA is responsible for.
"Who maintains the shared fence?"
Get Answers 24/7
No waiting for office hours or email replies. Get information whenever you need it.
"Available anytime, day or night"
For Management Companies
Partner With Us to Serve Your Communities
We work directly with professional HOA management companies to bring AI-powered assistance to every community in your portfolio.
Multi-Community Support
Manage multiple HOA communities from a single platform with customized AI for each.
Reduce Support Volume
Let AI handle routine inquiries so your team can focus on complex issues.
Analytics & Insights
Track common questions and resident concerns across your portfolio.
White-Glove Onboarding
We handle document ingestion and AI training—you just provide the files.
Built for Everyone
Value for Your Entire Community
Whether you're a homeowner looking for quick answers, a board member managing operations, or a property manager scaling across communities—Melo works for you.
Residents
Get answers instantly
- Find rules & policies in seconds—no digging through emails
- Get answers 24/7, even outside office hours
- Stay informed with community alerts & upcoming events
- Access all community documents from one place
Board Members
Focus on what matters
- Reduce repetitive inquiries by up to 60%
- Ensure consistent, policy-backed responses
- Save hours each week on resident communications
- Track common questions to identify community concerns
Property Managers
Scale with confidence
- Manage multiple communities from a single platform
- Drastically reduce support ticket volume
- Access analytics across your entire portfolio
- White-glove onboarding with dedicated support
Ready to Transform Your HOA?
Join communities that have reduced board inquiries by 60% with AI-powered assistance.
No commitment required · Personalized walkthrough